IT Specialist @ iHub
iHub -
Cairo, EgyptPosted 6 years ago100Applicants for1 open position
- 18Viewed
- 8In Consideration
- 91Not Selected
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Job Description
The Role
- You will be a part of a highly paced and challenging event creation project for 10 months with extensive national exposure.
- You will be part of an organization team with the goal of planning, marketing and executing a competition between universities which is the first Electric Vehicle Rally in Egypt, through-out its complete life cycle of competing teams preparations technically through event marketing and identity creation all to event execution.
- Passion and interest in automotive competitions and motorsport is a major advantage.
- You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities.
- An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills.
- You will be comfortable dealing with people and able to carry out IT Helpdesk duties with accuracy and speed.
- The goal is to ensure that office operations are efficient and add maximum value to the organization.
- In return, we will provide you a highly competitive salary, an innovative work environment and an opportunity of self-development through experience in this innovative 10-month assignment.
Responsibilities
- Establish the total IT system, Hardware and accounts for the project.
- Installs, troubleshoots, services, related PC software, telephones, cables, and connectors.
- Devise information backup and storage methods and is responsible for ensuring the project does not have any incident of data loss.
- Provides Hardware and software support.
- Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices
- Installs, services, and repairs computers, laptops and installs company software.
- Maintains trouble logs. Instructs users in the use of computers and networks.
- Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware. Moves equipment from office to office.
- Provides support to users and troubleshoots/resolves problems.
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve staff IT tools.
- Maintains all support work orders in help desk system
- May participate in after-hours support via cell phone and remote access to PC and/or network
- Ensure end-users have optimal working equipment
- Ensure end-users are supported quickly and efficiently for incidents, problems, and requests; reduce first-call- resolution times; must have excellent judgment for when to escalate
- Ensure the LAN and WAN in office are working efficiently
- Establish the project communication means (Landlines , Mobile Phones and Bundles)
- Keeps Hardware inventory equipment and report’s findings of any problems
- Must be passionate about helping people work more efficiently by utilizing technology with little or no downtime
- Must be proactive in ensuring systems are performing and continue to perform at optimal levels
- Works with other teams and departments in performing tasks associated.
- Additional duties as requested by Project Directors
Job Requirements
- Bachelor Degree in Computer Science, Computer Engineering, Information Technology or any other related degree.
- English language proficiency.
- Proven 1-2 years of experience in a similar position
- Knowledge of basic bookkeeping principles and office management systems and procedures
- Outstanding knowledge of MS Office and experience in Windows OS, MAC OS and LINUX.
- Outstanding communication and interpersonal abilities
- Patience and professionalism
- Reliability and discretion: you will often learn of confidential matters
- Communication, negotiation and relationship-building skills
- Initiative
- Leadership and the ability to ‘make things happen’
- Budgeting skills
- Attention to detail
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Having good documentation skills.
- Proficiency in remote administration and troubleshooting of desktop PCs
- Experience in Networking Topology; Firewall installation; configuration
- Hardware experience with mobile OS would be highly desirable