Job Details
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Job Description
- Vodafone International Services offers you a Global Exposure and a whole World of Opportunities to start your career as an International Call Center Agent in one of Egypt’s biggest multinationals.
- When becoming a Vodafone Employee, you get to enjoy the best of both worlds by being part of a GLOBAL organization with LOCAL roots.
Main Duties:
- Build a good Rapport with Clients over the phone.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Manage customers' accounts.
- Follow up on customer interaction.
Job Benefits:
- Rewarding salary packages
- Extra bonus & incentives
- Door-to-door transportation with comfortable buses
- Vodafone phone line with free minutes , texts , and mobile data
- Daily meal allowance
- Social + Medical insurance
- In-house Gold's Gym access with professional personal trainers, fitness classes & flexible schedules
- Online and classroom trainings through VIS Training Academy
- Dynamic, fun & engaging workplace with ongoing activities & events all year long
- Career path & a world of opportunities to advance your career within Vodafone
- If you’re a graduate, you’ll get an opportunity to convert to being a Vodafoner after 9 months
- If you’re an undergraduate, you will get hands-on experience in a big multinational like Vodafone which will advance your career once you graduate
Job Conditions:
- 9 working hours rotational -on shift basis- according to a planned schedule
- 2 days off (rotational) per week
Job Requirements
- Fluent English Language Skills
