Credit Control Supervisor

Premium Card - Giza, Egypt

Applicants for
1 open position
Experience Needed:
More than 7 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job

Objective of the position:

  • Responsible for overseeing the collection efforts of accounts receivable balances.
  • Assist the Collection Manager to develop monthly collection plan.
  • Assist the Collection Manager to update the Best Practice, Function Cycle and enhance the performance
  • The job does not require performing credit analysis on potential customers.

Duties & Responsibilities:

  • Ensure that the Monthly Billings are sent to all customers on the billing date.
  • Ensure that Customers pay before or on due date.
  • Interact with the related Company’s department.
  • Hiring, conducting training and managing members of the collection team
  • Planning, evaluating, implementing and continuously improving all aspects of credit & collection functions and processes.
  • Assisting in formulation of specific collection objectives and achievement of the same
  • Ensuring professional relationships are established and maintained with Customers.
  • Direct interaction with selected clients to resolve receivables delinquencies
  • Negotiating re-payment plans for the default cardholders if required.
  • Prepares the necessary Credit or Debit Memos to rectify customer ledger.
  • Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.
Job Requirements
  • Bachelor degree in Accounting and or Business Administration or Economics
  • Diploma in Credit Management is an advantage
  • Max age 29 years
  • 7+ years’ experience in a similar position with at least 2 years of experience in collecting, accounts receivable or a related area and at least 2 years in a leadership role.
  • Good written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.
  • Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.
  • Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
  • Must be multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work.
  • Has supervisory responsibilities on special projects concerning Collections.

Competencies and Skills:

  • The ability to work in a team as well as individually
  • Sound decision making
  • Excellent written and verbal communication skills
  • Good attention to detail
  • The ability to work under pressure and to deadlines
  • Good IT skills
About this Company

Premium Card for Credit Services S.A.E. established an interest-free credit card, with a payment plan over 10 months

Industry: Banking
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