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E-commerce General Manager

Lambh
Cairo, Egypt
Posted 6 years ago
43Applicants for1 open position
  • 36Viewed
  • 7In Consideration
  • 29Not Selected
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Job Details

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Job Description

  • Responsible for P&L, top line and bottom-line of the ecommerce business globally
  • Provide directions, inspirations and guidance for ecommerce in a manner that drives efficiency and increases productivity so that the required KPIs, revenue and profitability can be achieved
  • Work closely and coordinates with all stakeholders including Marketing, Operations, Development and Finance teams to develop appropriate processes and resource requirements to drive Ecommerce business results and achieve exponential growth
  • Responsible for service level planning and management, maintenance of the production environment infrastructure, production operations, monitoring, and continuous improvement
  • Develop the business plan including the annual budget for Ecommerce which will outline objectives, strategy, tactics and milestones to achieve overall financial goals for product sales, margin & operating income
  • Manage and provide advice in all ecommerce related IT technologies, platforms and emerging technologies/practices
  • Provides advice on CRM architectures and e-commerce strategic marketing
  • Responsible for business systems integration, user interface design, information architecture, website content management systems and creative design aspects
  • Coach, develop and support the growth and development of subordinates and colleagues
  • Oversees the day-to-day planning and execution of content across the websites including product & promotional merchandising, online marketing campaigns, website design, customer service, web analytics, and web technologies
  • Analyse and provide ecommerce and marketing industry trends, competitors, distribution channels, customer base, promotion, and products
  • Stay abreast of latest trends and insights in ecommerce, CRM, and digital shopper marketing.
  • Analyze and assess the effectiveness of all Ecommerce operations and make recommendations for improvements
  • Analyze web usage trends and improve or add functionality to web store platform

Job Requirements

  • Bachelor's degree or higher, in a related field
  • Has worked for a large retailer in their e-commerce operations or business process, with at least 6 years of experience in a senior leadership/managerial role
  • Solid experience in managing complex systems environment, ecommerce systems, preferably with at least 5 years of online industry experience
  • Experience in software development follow up, web operations management experience, IT operations, significant web component or equivalent
  • Experience with ecommerce monitoring applications, systems capacity management
  • Strong analytic and decision making abilities
  • Creative business thinking and open-minded.
  • Ability to convert information into insights
  • Integrity - deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
  • Strong perseverance to achieve targets and results, set challenging goals, teams’ standards, and priorities, overcome obstacles, accept accountabilities, provide leadership/motivation.
  • Strong team player, adaptable and flexible to changes
  • Proactive, independent, responsible, creative and self motivated
  • Fun, vibrant & outgoing personality

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JobsIT/Software DevelopmentE-commerce General Manager