E-commerce General Manager
Lambh -
Cairo, EgyptPosted 6 years ago43Applicants for1 open position
- 36Viewed
- 7In Consideration
- 29Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Responsible for P&L, top line and bottom-line of the ecommerce business globally
- Provide directions, inspirations and guidance for ecommerce in a manner that drives efficiency and increases productivity so that the required KPIs, revenue and profitability can be achieved
- Work closely and coordinates with all stakeholders including Marketing, Operations, Development and Finance teams to develop appropriate processes and resource requirements to drive Ecommerce business results and achieve exponential growth
- Responsible for service level planning and management, maintenance of the production environment infrastructure, production operations, monitoring, and continuous improvement
- Develop the business plan including the annual budget for Ecommerce which will outline objectives, strategy, tactics and milestones to achieve overall financial goals for product sales, margin & operating income
- Manage and provide advice in all ecommerce related IT technologies, platforms and emerging technologies/practices
- Provides advice on CRM architectures and e-commerce strategic marketing
- Responsible for business systems integration, user interface design, information architecture, website content management systems and creative design aspects
- Coach, develop and support the growth and development of subordinates and colleagues
- Oversees the day-to-day planning and execution of content across the websites including product & promotional merchandising, online marketing campaigns, website design, customer service, web analytics, and web technologies
- Analyse and provide ecommerce and marketing industry trends, competitors, distribution channels, customer base, promotion, and products
- Stay abreast of latest trends and insights in ecommerce, CRM, and digital shopper marketing.
- Analyze and assess the effectiveness of all Ecommerce operations and make recommendations for improvements
- Analyze web usage trends and improve or add functionality to web store platform
Job Requirements
- Bachelor's degree or higher, in a related field
- Has worked for a large retailer in their e-commerce operations or business process, with at least 6 years of experience in a senior leadership/managerial role
- Solid experience in managing complex systems environment, ecommerce systems, preferably with at least 5 years of online industry experience
- Experience in software development follow up, web operations management experience, IT operations, significant web component or equivalent
- Experience with ecommerce monitoring applications, systems capacity management
- Strong analytic and decision making abilities
- Creative business thinking and open-minded.
- Ability to convert information into insights
- Integrity - deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
- Strong perseverance to achieve targets and results, set challenging goals, teams’ standards, and priorities, overcome obstacles, accept accountabilities, provide leadership/motivation.
- Strong team player, adaptable and flexible to changes
- Proactive, independent, responsible, creative and self motivated
- Fun, vibrant & outgoing personality