Customer Service Representative

Confidential Company - 10th Of Ramadan City, Cairo

27
Applicants for
4 open positions
12
Seen
1
Shortlisted
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
Arabic, English
Vacancies:
4 open positions
Gender:
Females Only
About the Job

Female customer service agents are required to work for major marketing and online retailer company. Work is in our headquarter office in Tenth of Ramadan City.

Daily tasks:

  • Answering customers’ inquiries through the company’s customer service number and through the company’s Facebook page
  • Calling customers to confirm orders before creating shipping orders
  • Creating and sending shipping orders to the shipping company (through the computer)
Job Requirements

Required Skills:

  • The ability to type quickly and efficiently on the computer, and precision when writing in Arabic
  • A satisfactory level of English comprehension and writing
  • Attention to details
  • The ability to deal with the different kinds of customers
  • The ability to use Word, Excel, and email programs
  • Punctuality and having a great sense of responsibility