Staff Exchange Engineer @ TQ Automation
iHub -
Cairo, EgyptPosted 6 years ago6Applicants for1 open position
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Job Description
The Corporate Infrastructure Engineering team is looking for a Staff Exchange Engineer to help us enable and deploy our Global End User Communications & Messaging infrastructure for our users.
We are searching for a passionate engineer to join our team to help us evaluate, implement, deploy and support technologies that enable our users to collaborate around the globe.
- Help engineer, deploy & manage releases of Skype for Business and Exchange 2016 in a globally distributed environment.
- Partner with Architects, Engineers and Operations individuals across a variety of services and infrastructure organizations to resolve issues, provide technical feedback, and to contribute to the overall architecture direction.
- Analyze and isolate problems and issues while leading problem bridges while being available for 3rd level on call support when needed.
- Enhance and improve existing infrastructure through automation and reporting.
- Collaborate effectively with a team, utilizing excellent verbal and written communication skills.
- Successfully deliver projects, meet project milestones, and communicate issues/risks appropriately.
- Develop and document policies, procedures, and associated training plans for systems administration and operations teams.
- Take handoff of problems from SME leads and work them independently to root cause.
Job Requirements
- Bachelor's Degree in Computer Science preferred
- 5+ years relevant experience
- Strong technical knowledge and experience with planning, deploying and maintaining Skype in the enterprise
- Strong technical knowledge and experience with planning, deploying and maintaining Exchange server in the enterprise
- Strong technical knowledge of G.711, G.722 and Siren codecs used for Media traffic
- Strong technical knowledge and experience with both Microsoft Windows 2012 and 2016 Servers
- Experience with Mac iOS and MS Office Applications
- Knowledge of Active Directory, Group Policy and Windows Server 2008/2012
- Exchange On-Premise experience
- Experience with NetScalers & F5 load balancers, Acano gateways & Citrix TP rooms
- Excellent PowerShell skills
- Experience documenting and maintaining configuration and process information
- Excellent client service delivery with a focus on the end user experience
- The motivated candidate should have a firm understanding of Exchange Server, Skype for Business On-Premise together with a base understanding of Windows servers, Active Directory, network devices such as load balancers and Firewalls.
- Additionally, he/she should have a working knowledge of CUCM and Audio Codes devices. Engineers typically work under the guidance of SME lead engineers and managers responsible for a given area.
- Experience with AudioCodes and CUCM gateways for SIP & PSTN connectivity.
- Solid understanding of SMTP services, Messaging gateways such as IronPort for SPAM and hygiene services
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