Staff Exchange Engineer @ TQ Automation

iHub - Cairo, Egypt

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Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
4,000 to 8,000 EGP per month
1 open position
About the Job

The Corporate Infrastructure Engineering team is looking for a Staff Exchange Engineer to help us enable and deploy our Global End User Communications & Messaging infrastructure for our users.

We are searching for a passionate engineer to join our team to help us evaluate, implement, deploy and support technologies that enable our users to collaborate around the globe.

  • Help engineer, deploy & manage releases of Skype for Business and Exchange 2016 in a globally distributed environment.
  • Partner with Architects, Engineers and Operations individuals across a variety of services and infrastructure organizations to resolve issues, provide technical feedback, and to contribute to the overall architecture direction.
  • Analyze and isolate problems and issues while leading problem bridges while being available for 3rd level on call support when needed.
  • Enhance and improve existing infrastructure through automation and reporting.
  • Collaborate effectively with a team, utilizing excellent verbal and written communication skills.
  • Successfully deliver projects, meet project milestones, and communicate issues/risks appropriately.
  • Develop and document policies, procedures, and associated training plans for systems administration and operations teams.
  • Take handoff of problems from SME leads and work them independently to root cause.
Job Requirements
  • Bachelor's Degree in Computer Science preferred
  • 5+ years relevant experience
  • Strong technical knowledge and experience with planning, deploying and maintaining Skype in the enterprise
  • Strong technical knowledge and experience with planning, deploying and maintaining Exchange server in the enterprise
  • Strong technical knowledge of G.711, G.722 and Siren codecs used for Media traffic
  • Strong technical knowledge and experience with both Microsoft Windows 2012 and 2016 Servers
  • Experience with Mac iOS and MS Office Applications
  • Knowledge of Active Directory, Group Policy and Windows Server 2008/2012
  • Exchange On-Premise experience
  • Experience with NetScalers & F5 load balancers, Acano gateways & Citrix TP rooms
  • Excellent PowerShell skills
  • Experience documenting and maintaining configuration and process information
  • Excellent client service delivery with a focus on the end user experience
  • The motivated candidate should have a firm understanding of Exchange Server, Skype for Business On-Premise together with a base understanding of Windows servers, Active Directory, network devices such as load balancers and Firewalls.
  • Additionally, he/she should have a working knowledge of CUCM and Audio Codes devices. Engineers typically work under the guidance of SME lead engineers and managers responsible for a given area.
  • Experience with AudioCodes and CUCM gateways for SIP & PSTN connectivity.
  • Solid understanding of SMTP services, Messaging gateways such as IronPort for SPAM and hygiene services
About this Company

The iHub is a non-for-profit entity that aims at increasing the hands-on experience and boosting innovation within students. The iHub exists at Ain Shams, Cairo, Alexandria and Minia Universities The iHub partners with many industry companies and startups in providing... (More)

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