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Job Description
One of Leading Food Chain stores is looking for: -
- Call Center Agent
Responsibilities
- Managing incoming calls and customer service inquiries
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Identifying and assessing customers’ needs to achieve satisfaction
- Follow communication procedures, guidelines, and policies
Job details:
- Location: Zamalek – Head office.
- Working hours: Rotational shifts
- Morning shift: From 9:00 AM to 5:00 PM
- Night shift: From 2:00 PM to 10:00 PM
- Days off: Two days off on rotational basis
- To us You are not just an Agent, you are our VOICE
Job Requirements
Requirements:
- Fluency in English (language school graduate)
- Graduates
- Strong verbal communication
- Gender: Male & Female
- Flexible in rotational shifts
Benefits:
- Outstanding career development opportunities
- Excellent working environment
- Soft skills training
- Medical and social insurance
