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Job Description
Job Summary :
- Oversee all front and back of the house restaurant
operations - Ensure customer satisfaction through promoting excellent
service - Respond to customer complaints tactfully and
professionally - Maintain quality control for all food served
- Analyze staff evaluations and feedback to improve the customer’s experience
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
- Oversee health code compliance and sanitation standards
- Look for ways to cut waste and decrease operational costs
- Generate weekly, monthly, and annual reports
- Train new employees and provide ongoing training for all staff
- Attend quarterly P&L meetings
Job Requirements
- High school diploma required; associate’s bachelor’s degree in Business Administration or Hospitality preferred.
- Significant work experience in the hospitality industry and in management
- Front and back of house experience is a plus
- Strong working knowledge of food and beverage service.
- Ability to use restaurant management software.
- Strong leadership skills.
- Decisive and critical thinker.
- 3-5 years of experience in Levant restaurants.
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