Job Details
Experience Needed:
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Job Description
- Supporting and supervising operation team.
- Manage customers accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints
- Record details of actions taken prepare and distribute customer activity reports maintain customer databases
- Manage administration communicate and coordinate with internal
Job Requirements
- Minimum 3 Years of Experience in managing Customer service teams
- 8 Years’ experience in Customer Service industry, preferably with GCC end user
- Experience in managing IB and OB Transactions, managing Sales and Revenue will be a plus
- Proficient in English
Skills:
- Leadership, and ability to motivate and develop staff.
- Excellent Communication Skills
- Strong Customer Focus and result oriented.
- The ability to work well in teams.
