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Job Description
We are looking for an experienced and self-driven Telesales Representative to join our Sales team! As a Telesales Representative, you will be responsible for generating calls to potential customers with the main goal to achieve your sales quota.
As a Telesales Representative, we are expecting you to be an outstanding communicator and listener with the professional, but friendly approach.
Telesales Representative Duties and responsibilities:
- Reach out to existing and potential customers to present our product and service offering
- Learn details about our product and service offerings
- Address any questions or issues customers may have
- Communicate with customers to understand their requirements and need
- Offer solutions based on clients’ needs and capabilities
- Direct prospects and leads to the sales team
- Keep an updated customer database
- Measure identified KPIs
- Always strive towards meeting sales quota
- Track and document calls and sales
- Update client records
- Prepare and present achievements and KIPs
Job Requirements
Telesales Representative requirements and qualifications:
- Proven record of met quota
- Hand on experience with sales tools such as CRM software
- Ability and willingness to learn about products and services specifications and benefits
- Patient and friendly personality
- Team player
- Good time-management skills
- Great interpersonal, communication, presentation and negotiation skills
- Good negotiation skills
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