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Job Description
- Handle customer's complaints & inquiries and sell mobinil’s products and services.
- Welcome customers to the customer center.
- Handle customer's complaints and inquiries and provide solutions to their problems.
- Sell mobinil products and services and ensure proper collection of required documents.
- Sell value added services to customers.
- Handle all shop's administrative work.
- Review contracts and applications and necessary documents to ensure they're all kept in an adequate manner.
- Handle filling & archiving internally in the shop on a daily basis.
- Support & Contribute in Customer Center KPIs.
Job Requirements
- Education
- University graduate.
- Experience
- 0-2 year experience in direct shops or customer service.
- Skills and abilities
- Very good English both spoken and written.
- Very good computer skills.
- Good communications and selling skills.
- Ability to work in a team.
- Ability to work on shift bases.