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Job Description
- Maintaining and updating sales and client records.
- Supporting the sales department with other administrative tasks.
- Coordinate between departments to issue clients' contracts.
- Welcome clients and coordinate their meetings in the company.
- Contacting clients by phone or email to answer queries and obtain missing information.
- Directing feedback from clients to relevant departments.
- Providing daily, weekly & monthly-required reports.
- Coordinate with the Operations Team on clients’ payment dues, outstanding, and inquiries.
- Follow up on clients’ service solutions and provide feedback to clients with the proposed and appropriate solutions.
- Document complaints and create a client database after identifying the details of complaints.
- Record and archive complaints electronically.
Job Requirements
- Excellent communication and presentation skills.
- Previous experience in sales or customer service is preferred.
- Excellent computer skills ( Word, Excel, Powerpoint)
- Ability to multi-task and manage multiple projects at once.
- Proven work experience as a Sales Administrator or Sales support agent.
- Strong analytical skills.
- Very Good in English.