Call Center Agent

Consolto -
Mohandessin, GizaPosted 6 years ago

51Applicants for2 open positions

Job Details

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Call Center Agent Job Duties:

Establishes Patients profiles by obtaining Patients information and maintaining the database.
Call Center Agents are required for a Medical Consultations Company in Mohandessin.
Obtains patients information by answering telephone calls; interviewing Patients; verifying information.
Determines eligibility by comparing Patients information to requirements.
Establishes policies for entering Patients information; confirming pricing.
Informs Patients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Accomplishes sales and organization mission by completing related results as needed.

Call Center Agent Skills and Qualifications:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service,
Attention to Detail, Professionalism, Multi-tasking, having a medical background