Job Details
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Job Description
- Create/manage moderation policies
- Monitor discussions on Facebook / Instagram, respond in a timely fashion where appropriate.
- Protect the brand image and increase the brand loyalty with our customers.
- Review user content and escalate or flag as necessary.
- Take the lead on the comments being made on the Social Media as they come in and produce material for the Social Media comments as required.
- Full responsibility for accounts and how information is handled and gathered.
- Measuring and creating reports to keep a track of customer feedback.
- Understanding and promoting our brands to our customers ensuring our standards are consistently met, with a good understanding of our competitors.
- Monitor and measure the success of community engagement and provide reports for Marketing Director
Location
- Location New Cairo.
Job Requirements
- Speak & write English
- Computer skills ( excel- word )
- Good looking
- New Cairo applicants will be preferable
