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Junior Account Manager

Z EVENT Promotional Service
Cairo, Egypt
Posted 6 years ago
70Applicants for3 open positions
  • 62Viewed
  • 34In Consideration
  • 10Not Selected
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Job Details

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Job Description

Job Summary :

The Junior Account Manager is the first point of contact with existing customers, answer their queries and increase client satisfaction.

If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.

Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

Job Description:

  • Gather information on assigned clients (e.g. company size, needs and pricing plans)
  • Contact clients to understand their requirements and work on a sales plan
  • Provide after-sales support to retain customers
  • Ensure prompt and accurate answers to clients’ queries
  • Build strong client relationships, through regular communication and meetings.
  • Report on the status of accounts
  • Suggest company products/services that maximize client satisfaction
  • Communicate product and pricing details clearly
  • Coordinate with Account Executives and Account Managers to create customized sales plans for key clients
  • Promote new products/services to existing customers

Job Requirements

  • Has Experience for at least 6 Months in an Advertising Agency (Preferred)
  • Understanding of sales principles and ability to deliver excellent customer experience
  • Strong (verbal and written) communication skills with an ability to build relationships
  • Effective presentation and negotiation skills
  • High degree of professionalism
  • Good time-management skills with a problem-solving attitude
  • Preferred BSc degree in Business Administration, Marketing or relevant field

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