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Community Manager

Noon
Sheraton, Cairo
Posted 6 years ago
48Applicants for1 open position
  • 26Viewed
  • 10In Consideration
  • 0Not Selected
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Job Details

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Job Description

    • Set and implement social media and communication campaigns to align with marketing strategies
    • Provide engaging text, image and video content for social media accounts
    • Respond to comments and customer queries in a timely manner
    • Monitor and report on feedback and online reviews
    • Organize and participate in events to build community and boost brand awareness
    • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
    • Liaise with Development and Sales departments to stay updated on new products and features
    • Build relationships with customers, potential customers, industry professionals and journalists
    • Stay up-to-date with digital technology trends

                    Job Requirements

                    • BSc degree in Marketing or relevant field
                    • Proven work experience as a community manager
                    • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
                    • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
                    • Excellent verbal communication skills
                    • Excellent writing skills
                    • Hands on experience with social media management for brands
                    • Ability to interpret website traffic and online customer engagement metrics
                    • Knowledge of online marketing and marketing channels
                    • Attention to detail and ability to multitask

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