Presales Call Center Agent
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Sheraton, CairoPosted 6 years ago59Applicants for2 open positions
- 31Viewed
- 5In Consideration
- 12Not Selected
Job Details
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Job Description
- Enter information into a computer as you are speaking with customers
- Use multi-line phone systems
- Make arrangements for the installation, removal or change of services and/or products
- Establish accounts in billing systemsquote and compute rates for new services accurately
- Summarize the contact and explain what will happen next
- Assist with inbound calls during times of high volume
- Interact with other functional groups to ensure customer satisfaction
- Meet established productivity goals: sales, call handling time, records accuracy
- Obtain, establish and access customer credit information
- Work simultaneously with multiple computer applications and databases
- Prepare sales reports
- Perform credit reviews
Job Requirements
- Bsc in any discipline
- Strong communication skills
- Basic computer and keyboarding
- Ability to multi-task
- You will wear a headset
