Presales Call Center Agent

TabTop - Sheraton, Cairo

38
Applicants for
2 open positions
24
Seen
4
Shortlisted
12
Rejected
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,000 to 3,500 EGP per month, Commission
Vacancies:
2 open positions
About the Job
  • Enter information into a computer as you are speaking with customers
  • Use multi-line phone systems
  • Make arrangements for the installation, removal or change of services and/or products
  • Establish accounts in billing systemsquote and compute rates for new services accurately
  • Summarize the contact and explain what will happen next
  • Assist with inbound calls during times of high volume
  • Interact with other functional groups to ensure customer satisfaction
  • Meet established productivity goals: sales, call handling time, records accuracy
  • Obtain, establish and access customer credit information
  • Work simultaneously with multiple computer applications and databases
  • Prepare sales reports
  • Perform credit reviews
Job Requirements
  • Bsc in any discipline
  • Strong communication skills
  • Basic computer and keyboarding
  • Ability to multi-task
  • You will wear a headset
About this Company

TabTop is a market leader and pioneer in the telecommunications industry in the Middle East since 1999. Twasul Telecom invested some of the best experts in the technological field to observe the best technology in the market. Our aim is to introduce products and services to... (More)

See all Careers and Jobs at TabTop
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