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Banking Customer Service Executive (Multinational)

Pillars
6th of October, Giza
Posted 6 years ago
584Applicants for10 open positions
  • 364Viewed
  • 113In Consideration
  • 63Not Selected
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Job Details

Experience Needed:
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Job Description

Our client a Leading Multinational Bank

Job Duties:

  • To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.
  • Responsible for relationship building and resolving customer queries and problems in a professional manner.
  • Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.

Working Conditions:

  • THIS IS A FULL TIME JOB

Job Requirements

  • University Graduate in any discipline.
  • Excellent command of written and spoken English.
  • Ability to understand and interpret numeric data.
  • Good conversational skills to hold the attention of the customer on the telephone.
  • Good Computer Knowledge
  • Ability to write business letters and reports.
  • Flexibility to work NIGHT SHIFT ONLY

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