Telesales Representative

SYE English Community - Cairo, Egypt

7
Applicants for
1 open position
7
Seen
4
Shortlisted
3
Rejected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable, Commission
Languages:
English
Vacancies:
1 open position
About the Job
  • Contact potential or existing customers to inform them about SYE products or services using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Job Requirements
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
About this Company

SYE English Community was established in 2010 with the idea of providing Egyptians with an alternative and more effective way of learning English. Aware of the traditional methods of rote learning based on boring and ineffective memorization without real-life application, the... (More)

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