- Experience Needed:
- 3 to 4 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
About the Job
- We are looking for a passionate Customer Success Manager who will partner with our clients and ensure their long-term success.
- This role is responsible for developing and maintaining relationships with key clients, identifying business opportunities and retaining customers.
- Establish productive relationships with key personnel in assigned accounts.
- Handle all correspondences with clients and advise on solution best practices.
- Responsible for the on-boarding process and dashboard training.
- Prepare reports on account status and track key account metrics.
- Coordinate and report technical issues and providing support on new features.
3 to 4 years
Not Specified at least
Business Services - Other Marketing and Advertising
About this Company
A digital creative agency from the heart of Cairo.
See all Careers and Jobs at ThePlanet
We do digital. We do content. We do social media.