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IT Specialist

Smart GYM
Nasr City, Cairo
Posted 6 years ago
152Applicants for1 open position
  • 39Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Respond to requests for technical assistance in person, via phone, electronically.
  • Diagnose and resolve technical hardware and software.
  • Issues research questions using available information resources.
  • Advise user on appropriate action.
  • Redirect problems to correct resource identify and escalate situations requiring urgent attention.
  • Track and route problems and requests and document resolutions.
  • Prepare activity reports.
  • Inform management of recurring problems stay current with system information, changes and updates.

Job Requirements

  • Able to Provide user support and customer service on company-supported computer applications and platforms.
  • Able to Troubleshoot problems and advise on the appropriate action.
  • Information system degree.

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