Offshore Call Center Adviser
fetchr -
Cairo, EgyptPosted 6 years ago69Applicants for20 open positions
- 24Viewed
- 9In Consideration
- 0Not Selected
Job Details
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Job Description
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Build sustainable relationships and engage customers by taking the extra mile.
- Updates job knowledge by studying new product descriptions.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
- Maintains and improves quality results by adhering to standards and guidelines.
Job Requirements
- Excellent in English
- Males and Females
- Graduates Only
- Excellent Communication Skills
- Max age 30 years old
