Job Details
Experience Needed:
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Job Description
Please don’t apply unless you meet all requirements!
Responsibilities:
- Work cross-functionally with product management, marketing to meet sales goals.
- Assist in managing online inventory and stock.
- Do research and come up with suggestions and solutions.
- Work closely with the Graphic designing team for website visuals and media.
- Customer service (Act as a liaison, provide product information, answer questions and calls, resolve any emerging problems or complaints).
- Receive and sort customer orders, support in packaging, prepare invoice, coordinate with courier, maintaining the whole delivery/refund/return process.
Job Requirements
Requirements:
- Experience 2-3 Years.
- Bachelor degree in relevant field (Commerce, Marketing, Business).
- Expertise in digital marketing and online sales.
- Shopify knowledge is a Must.
- Fluent in English Language is a Must.
- Good communication skills.
- Ability to multi-task.
- Fast typing skills.
- Good knowledge of SEO techniques.
- Proven customer support experience or experience as a CSR.
- Good communication skills
Key Characteristics:
- Patient, empathetic, and passionately communicative.
- Adaptability, Responsibility and self-control.
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