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E Commerce Specialist

ICONZ TECHNOLOGY LIMITED
Cairo, Egypt
Posted 1 year ago
76Applicants for1 open position
  • 20Viewed
  • 11In Consideration
  • 7Not Selected
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Job Details

Experience Needed:
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Job Description

Please don’t apply unless you meet all requirements!

Responsibilities:

  • Work cross-functionally with product management, marketing to meet sales goals.
  • Assist in managing online inventory and stock.
  • Do research and come up with suggestions and solutions.
  • Work closely with the Graphic designing team for website visuals and media.
  • Customer service (Act as a liaison, provide product information, answer questions and calls, resolve any emerging problems or complaints).
  • Receive and sort customer orders, support in packaging, prepare invoice, coordinate with courier, maintaining the whole delivery/refund/return process.

Job Requirements

Requirements:

  • Experience 2-3 Years.
  • Bachelor degree in relevant field (Commerce, Marketing, Business).
  • Expertise in digital marketing and online sales.
  • Shopify knowledge is a Must.
  • Fluent in English Language is a Must.
  • Good communication skills.
  • Ability to multi-task.
  • Fast typing skills.
  • Good knowledge of SEO techniques.
  • Proven customer support experience or experience as a CSR.
  • Good communication skills

Key Characteristics:

  • Patient, empathetic, and passionately communicative.
  • Adaptability, Responsibility and self-control.

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