Spare Parts Sales office adminis...
10th of Ramadan City, Cairo
Spare Parts Sales office administrator - Mechanical background is preferred
10th of Ramadan City, Cairoposted 11 hours ago1 open position
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Job Description
- Manage daily administrative operations of the spare parts sales office, ensuring efficient workflow and organization.
- Process customer inquiries, quotations, and orders for hydraulic spare parts with accuracy and timeliness.
- Coordinate with the sales, procurement, and warehouse teams to monitor inventory levels and ensure product availability.
- Maintain and update records of sales transactions, customer communications, and inventory using office management software.
- Support the sales team by preparing sales reports, tracking order status, and following up on pending quotations.
- Assist customers in identifying the correct spare parts based on technical specifications and mechanical drawings.
- Handle customer complaints and resolve issues related to orders, deliveries, or product compatibility.
- Liaise with suppliers and logistics partners to track shipments and ensure timely delivery of spare parts.
- Organize and maintain a comprehensive filing system for all sales documentation and correspondence.
- Contribute to process improvements and office efficiency initiatives as needed.
Job Requirements
- 2 to 7 years of experience in sales administration, preferably within the mechanical or hydraulic industry.
- Strong organizational and multitasking abilities with keen attention to detail.
- Excellent communication skills, both written and verbal, for effective customer and team interactions.
- Proficiency in office management software and ERP systems.
- Ability to interpret mechanical drawings and technical documentation.
- Demonstrated problem-solving skills and a proactive approach to administrative challenges.
- Experience in handling customer inquiries, quotations, and order processing.
- Capacity to work independently and as part of a collaborative team.
- Strong time management skills to meet deadlines and prioritize tasks.
- Willingness to learn and adapt to new technologies and office procedures.