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Job Description
We’re seeking to hire an experienced quality assurance specialist to Interpret, build upon, and comply with company quality assurance standards, processing through records and tracking systems, including root cause and corrective actions.
- Provides Product Manager with weekly performance feedback on different channels.
- Identify failures and potential failures to recommend action plans/preventive actions and communicates results with the concerned management.
- Assists in developing, creating, and implementing various quality processes and procedures
- Validate and brief investigations team when required and ensure accurate meaningful reports prepare within previously agreed timescales.
- Adhere to all communicated targets, monitoring targets, frequency, and schedules.
Job Requirements
- BSc. of Commerce or Business administration, Information technology, Management Information System, or any related discipline.
- 1 - 3 years’ experience in using and handling the area of CRM with all its aspects is a must.
- Strong verbal and written communication skills.
- Remain knowledgeable on project information by keeping training manual updated, and taking various assigned engagements if needed.
- Data modeling experience in building Logical and Physical data models.
- Strong project and time management skills with a proven ability to focus on priorities, solve problems and meet deadlines.
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