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Job Description
- Perform setup and service parameters of issuers, ATM acquirers, POS acquirers, 3D-secure, SMS, e-mail, on authorization switch system.
- Services’ Questionnaire validation and maintenance.
- Request setup of 3D-secure service on Cardinal system.
- Setup and maintain rewarding service.
- Provide support to internal departments and personalization bureaus (responsible for card print) for errors related to products setup and data preparation.
- Manage authorization switch and Value-added service application upgrades.
- Receive and answer Banks’ Inquiries (Clients) providing the required support.
- Manage PCI DSS and PIN security regular audits in arrangement with Security & IT team.
- Assisting and preparing technical proposals for personalization and PIN Printing solutions.
- Building and maintaining procedures of authorization switch and value-added services setup and maintenance.
- Support internal departments’ inquiries concerning our authorization Systems and value-added service.
- Managing the external communication with system vendor regarding the system new features and bugs.
- Maintaining and setting up documentation and control procedures.
- Provision regular reporting, analysis and performance of application.
- Performs other related duties as required.
Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, or equivalent.
- Ability to drive change in a technical work environment.
- From 2-6 years of experience in a related field.
- Ability to multi-task covering multiple projects.
- Strong verbal and written communication skills.
- Very Good command of English language (Listening, Speaking, Reading and Writing) or equivalent to Upper-Intermediate level.
