Payment Processing Specialist

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Smart Village, GizaPosted 4 years ago

37Applicants for1 open position

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Post customer's payments to their respective accounts.
Batches payments for the cash application process.
Applies and reconcile payments by utilizing supporting detail based on established guidelines.
Proactively matches invoices to payments received in an effort to minimize the aging of receivables.
Identifies payments that are delayed, incorrectly posted, or applied and ensure necessary corrections are made.
Maintains and monitors the daily log of receipts and unapplied payments.
Achieves daily and monthly productivity expectations related to payments.
Monitors mailboxes and process requests in a timely manner.
Researches and resolves payment discrepancies.
Balances the required bank accounts throughout and at the end of each day.
Identifies auto cash candidates.
Resolves customer concerns by developing viable solutions to minimize future opportunities for service failures.
Communicates with other units regarding any payment processing issues.

Minimum 2 years of relevant experience.
Fast learner who follows instructions and responds to management direction
Excellent telephone etiquette and customer service skills
Good interpersonal, organizational, and oral/written communications skills
Ability to prioritize multiple tasks
Accurate record keeping skills
Strong attention to detail and the ability to work in a fast-paced, team-oriented environment
Strong interpersonal skills are needed to professionally discuss payment concerns with customers both internal and external
Must be detail oriented
Strong problem resolution and analytical skills.
Proficient with Microsoft Office applications