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Job Description
- Establishing workflows and standards or entering data in the CRM
- Spotting ways to improve usage of the CRM through automating basic everyday tasks
- Customizing and pulling marketing reports from the CRM
- The goal of the CRM Marketing Specialist is to facilitate the use of CRM software to improve the efforts of the sales, customer service, and marketing teams.
Job Requirements
- Min. Experience 1 year
- Bachelor's degree in any relevant Field
- Any certificate is a plus
- Expertise in the CRM software
- Ability to help figure out how to better integrate the CRM with internal legacy platforms
- The skill to resolve technical CRM issues, including responding to customization requests
- Organizational skills, which help the CRM Marketing Specialist juggle competing demands from marketing, sales, customers, and management
- Collaboration and patience to serve as the bridge between marketing and sales
- Strong writing skills to communicate with internal partners or even to write technical training manuals for end users
- Public speaking skills that allow them to train others on CRM software
- Attention to detail, to manage the integrity of the CRM data
- Ability to discern meaning from patterns and spot trends from data
- Good problem-solving abilities and excellent communication
