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Job Description
- Provide accurate, valid and complete information by using the right method/tool
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage the customer
- To resolve product or service problems by clarifying the customer's complaint, determining the Cause of the problem, selecting and explaining the best solution to solve the problem and Following up to ensure resolution.
- To build a strong relationship with customers.
Job Requirements
- University degree
- Experience needed 2-5 years in a similar field, real state background is a must
- Bilingual in Arabic and English.
- Strong interpersonal and communication (verbal and written) skills.