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Job Description
Telesales Executive Job Description Template
- We are looking to hire an experienced, customer-oriented Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets.
- The Telesales Executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
- You should also be able to liaise with the appropriate departments to resolve customer complaints.
- To be successful as a Telesales Executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Telesales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
