Skills And Tools:
- Act as the point of contact for clients for digital management matters
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Optimize web content to increase traffic and improve SEO
- Present social media strategies to clients
- Report on web performance metrics
- Analyze digital campaigns success
- Stay up-to-date with digital technology trends
- Develop, implement and manage our social media strategy
- Define most important social media KPIs
- Manage and oversee social media content
- Measure the success of every social media campaign
- Stay up to date with the latest social media best practices and technologies
- Communicating with the marketing agency and internal departments in the company to manage deliverables in both ways.
- Manage the E-commerce website: products, new orders, inventory and contact with customers or third parties.
- Follow up with the marketing agency online campaigns and all social media channels results.
- Follow up with the software agency any issues or edit for the website.
- Sending and replying emails in both AR and EN.
- Proven work experience as a Digital account manager
- Hands-on experience with SEO/SEM and CRM software
- Experience implementing and optimizing Google Adwords campaigns
- In-depth understanding of online marketing tools and social media platforms
- Experience with customer service and account management
- Excellent verbal and written communication skills
- Strong analytical skills
- BSc degree in Marketing or relevant field
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