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Job Description
LGA Assistance is hiring a full-time, on-site Czech Client Support Specialist. This role involves providing top-tier support to our Czech -speaking clients, understanding their needs, and ensuring their satisfaction. Responsibilities include:
- Acting as the main contact for Czech -speaking clients
- Offering information, support, and solutions to clients
- Keeping accurate client records and documentation
- Working closely with team members for smooth operations
Job Requirements
- Fluent in Czech (written and spoken)
- Excellent communication and interpersonal skills
- Customer service experience with a strong focus on client satisfaction
- Strong problem-solving and analytical skills
- Ability to collaborate effectively with team members
- Detail-oriented with strong organizational skills
- Proficiency in using computer systems and software
- Very Good in English
- Proficiency in dealing with emails