Program Manager

Required skills, expertise & Knowledge:

Functional level:

• Experience on relevant applications.
• Hands-on experience in ERP systems.
• Full understanding of implementation methodology.
• Experience in managing project P&L.
• Demonstrated expertise in creating and maintaining project deliverables such as, project charter, integrated project management plans, status reports, project timesheets, communications plan, budget and schedule.
• Demonstrated experience in managing issues, scope and quality while bringing projects to successful completion within the cost and time requirements.
• Knowledge of the strategic and operational issues of the project management business unit.
• A clear vision of what determines a successful project for the customer and for the enterprise.
• Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping.

Business level:

• Knowledge of business practices and standard policies and procedures.
• Cross-industry ERP knowledge.

Interpersonal level:

• Must exhibit strong verbal and written communication skills and have the ability to alter their message and communication style to resonate with the target audience, including C-level executives.
• Strong leadership and people management skills.
  Outstanding presentation skills.
• Ability to handle pressure and Challenging Deadlines.
• Result-oriented.
• Excellent teaming/cooperation skills.
• Decision-making and ownership
• Self-Motivation
• Customer oriented

Problem Solving:

• Taking appropriate steps to avoid problems before occurring.
• Solving any kind of problems related to the team engaging with the customer.
• Handling customer complaints and requests.

Educational background needed for the job:

• BSc. from a reputable university; preferably Communication, Computer Science or Computer Engineering.
• PMP certificate is an advantage.

Professional experience needed for the job:

• Minimum 12 years of total experience, 10 of which in Project Management with full lifecycle ERP implementation in multiple countries.
• Track record of building and developing capabilities/successors.
• Functional/technical knowledge of Oracle modules is a must.
• Familiarity with the Oracle methodology and corresponding documentation.
• Proficiency in MS Office suite – including but not limited to – Project, Excel and PowerPoint.