Job Details
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Job Description
- Handling Customer Quality Calls/ Missing Items Calls/ Offer letters confirmation calls.
- Handling all related e-mails.
- Handling walk-ins and visits if needed.
- Issuing and updating the required reports.
- Updating system logs.
- Provide customer services and retention services in order to achieve high level of persistency.
- Maintain efficient communication between department and our internal / external customers.
- Support the other teams in their job whenever required.
- Delivering assigned objectives.
Job Requirements
- Bachelor's degree from a reputable university.
- Experience from 0-1 years in related field.
- High level of customer-centricity.
- Excellent Negotiation skills
- Experience in sales and customer relations is a plus.
- Excellent written and spoken both English & Arabic.
- Excellent Computer Skills mainly (Excel and Word).
- Proactive person.
- Good Time management & teamwork spirit.
- Ability to find a positive outcome in difficult situations.
- Ability to work under pressure & achieve set targets.
