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Security Program Manager - Vendor performance

Souq.com, An Amazon Company
Cairo, Egypt
Posted 4 years ago
29People have clicked1 open position
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Job Details

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Job Description

  • Analyze vendor service performance and align it with Amazon KPI´s and SLA´s. Adapt their approach in line with any changes and the different phases of site projects and initiatives.
  • Work with Security & Loss Prevention to ensure compliance with the standard of vendor performance requirements and KPI´s. Match standardized solutions that integrate local needs.
  • Match solutions to individual and business unit goals creating standardized tools.
  • Follow actions plans with Vendors and Loss Prevention
  • Extract relevant information to support decision making.
  • Ensure that data are of high quality and accuracy. Convert data into operational tooling to generate metrics and reports.
  • Developing key input and output metrics associated with vendor success and other key impact-driving functions.
  • Inventing new strategies that will improve vendor performance and experience.
  • Identify, assess, track and mitigate issues and risks at all levels.
  • Identify opportunities and solutions for cost/benefit optimizations. Remain flexible to changing priorities, open to new ideas and have Amazon's success firmly in your focus.
  • Proactive engagement with business units. Find the link between business requirements and integration with our strategic partners and Security & Loss prevention.

Job Requirements

BASIC QUALIFICATIONS

  • Bachelor´s Degree / Certificate of Higher education in Statistics/ Data Analysis or Quality Management
  • Certificate of Higher Education in Security Management/ Program Management will be desirable
  • PSP or CPP certification will be and added value
  • Fluent in English and Arabic

PREFERRED QUALIFICATIONS

  • 3+ years of vendor management, program management, within the security industry
  • 3+ years of experience with physical security systems, security guarding/manpower, and supply chain security
  • 2 or more years of experience managing and influencing at all levels within a large, cross-functional organization
  • Strong familiarity with agile methodologies and web technologies
  • Very strong analytical and communication skill

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