Voice Infrastructure Engineer

Centro -
Maadi, CairoPosted 2 years ago

30Applicants for2 open positions

Job Details

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Handle customers’ inquiries and/or raised issues during daily operations.
Work collaboratively with the designated teams to administer and troubleshoot voice infrastructure-related problems.
Taking part in tailoring/designing unified communications platforms based on the clients’ requirements and specifications.
Taking part in optimizing, tuning, and applying changes to the current unified communications infrastructure based on the clients’ requirements.
Commencing health checks on Centro’s communication platforms.
Taking part in the research and development process by exploring new unified communications and collaboration platforms.
Work with vendors and service providers to troubleshoot telephony infrastructure-related issues.
Taking part in installing/deploying on-prem and cloud-based platforms.

BSc in computer engineering or computer science.
1 to 2 years of experience in the technical field.
Familiar with VoIP and network protocols, i.e. TCP/IP, SIP, RTP, and WebRTC.
Familiar with Open-Source operating systems, i.e. Linux Ubuntu, CentOS, or RedHat.
Familiarity with Asterisk PBX is a plus.
Familiar with basic programming languages (HTML, CSS, PHP, JavaScript,….)
Familiar with relational database (SQL)
Familiarity with VoIP gateways and SBCs is a plus.
Familiar with API protocols REST, SOAP.
Good critical, analytical thinking, in addition to excellent problem-solving skills.
Good level of English, written and spoken.
Ability to communicate clearly with non-technical personnel.
Excellent teamwork skills.
Eager to learn about new technologies.
Ability to take initiative and decisions.