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Job Description
- The main duty of a Medical Approval Officer is to respond to online requests and inquiries from our services providers ( Hospitals – Clinics – Pharmacies ) by following standard scripts and procedures
- He is also responsible for giving online approvals to our providers for eligible services.
- The incumbent is also responsible to ensure that all cases are answered within predetermined timescales and are dealt with the highest standards of customer service.
- The Doctor will also document details of messages and conversation and actions taken, in order to make further follow-ups and corrective action as required.
Job Requirements
- Must be graduated from Faculty of Medicine
- Must be working in full awareness of this field ( Medical Insurance )
- Experience is an advantage point
- Ready to sign a contract for at least one year for a full time
