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Travel Consultant

Digital Experts
Heliopolis, Cairo
Posted 2 years ago
55Applicants for1 open position
  • 53Viewed
  • 15In Consideration
  • 1Not Selected
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Job Details

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Job Description

  • Providing general and specific advice about different travel destinations.
  • Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met.
  • Making arrangements for transport, accommodation, tours, and activities.
  • Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements.
  • Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates.
  • Using the computer database to research information about hotel accommodation fares and hotel ratings.
  • Dealing with payments.
  • Performing general administration tasks.
  • Dealing with and documenting complaints in an efficient and diplomatic manner.
  • Planning and advertising different promotions.
  • Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
  • Evaluating customers’ holidays and issuing appropriate feedback forms.
  • Every now and then, tour operators travel abroad for research purposes.

Job Requirements

  • Excellent English (oral & written)
  • Additional Language is a plus
  • Experience of 3+ years at travel & tourism companies
  • Full knowledge about destinations and attractions
  • Good interpersonal skills
  • Enthusiasm
  • The ability to work well as part of a team
  • The ability to cope under pressure
  • Good IT skills
  • Competent organizational skills
  • Flexibility
  • Confidence
  • Good sales skills

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