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Job Description
- Manage and oversee the entire restaurant operation
- Deliver superior guest services
- Ensuring guest satisfaction
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Hire new employees
- Training and evaluate staff performance
- Estimate consumption, forecast requirements and maintain inventory
- Manage restaurant supplies
- Control costs and minimize waste
- Nurture a positive working environment
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
Job Requirements
- Bachelor's degree in Hospitality or tourism
- 7-12 years of food and beverage service industry experience required
- Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Strong interpersonal and communication skills
- Excellent leaderships skills
- Demonstrated ability to manage operating costs in accordance with budgets
- Comfortable setting priorities and delegating tasks as needed
- Extremely organized and detail-oriented
- english proficiency
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