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Job Description
IT Support duties and responsibilities of the job
When compiling an IT Support job description, here is a selection of duties to include:
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training more junior staff members
Job Requirements
- A technical, logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to priorities and delegate
- A keen eye for detail