Operations Coordinator - Mansoura
Sahl Pay -
Mansoura, DakahliaPosted 4 years ago69Applicants for1 open position
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Job Details
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Job Description
Responsibilities
- Representing Egypt Pay as main point of contact to the clients and partners.
- Involving the main stakeholders in the planning phases for new projects, updates on implementations and progress of ongoing operational metrics.
- Strengthening the client/partner relationship through direct communications And regular meetings.
- Maintaining and promoting Egypt Pay high quality standards.
- Developing awareness to client for all Egypt Pay products and service availability.
- Supporting Customer Service Team to resolve client/partner related issues.
- Ensure fulfillment of Egypt Pay strategic objectives and KPI’s with the clients/partners.
- Manage and update client/partner stock and logistics.
Work Conditions
- 8 working hours
- 5 working days
- 70% out of office
- 50% traveling
Benefits
- Medical & social insurance
- Transportation allowance
Job Requirements
Background
- A bachelor’s degree in relevant field.
- Minimum of 1 - 4 years.
- Previous work experience in Retail is a plus.
Skills
- Proficiency in both spoken & written of Arabic & English language is required.
- Excellent customer service skills and mindset
- Excellent people & communication (verbal & written) skills.
- Excellent organizational, task management, and administration skills
- Very good analytical and problem-solving mindset
- Very good knowledge of Google Drive, Docs. Sheets
- Very good knowledge of MS Office
- Tech-savvy (familiarity with using web and online business tools)