About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow".

We are looking for dynamic colleagues who share our passion for technology and care for our planet.

In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Responsibilities

◆ Leadership and Direction
Explain the local action plan to support team members in their understanding of what needs to be done, and how this relates to the broader business plan and the organization's strategy, mission and vision; motivate people to achieve local business goals.
◆ Work Scheduling and Allocation
Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
◆ Operations Management
Provide operational support services and sometimes act as first-line supervisor of a transactional operations area.

Involves using existing systems and protocols.
◆ Health, Safety and Environment
Follow the organization's Health, Safety and Environment (HS&E) policies, procedures and mandatory instructions; to identify and mitigate environmental risks and risks to the wellbeing of oneself and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.
◆ Equipment Maintenance and Repair
Troubleshoot and diagnose equipment and systems for emergency repairs and carry out preventive maintenance inspections.
◆ Operating Machine or Equipment
Operate complex equipment and machines, adjusting diverse variables to achieve the best possible outcomes in terms of quality and productivity.

Also responsible for generating solutions to simple and recurring inefficiencies.
◆ Insights and Reporting
Extract and combine data to generate standard reports.
◆ Operational Compliance
Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
◆ Organizational Capability Building
Provide instruction and informal advice to less experienced colleagues within the team to develop their skills.

Behavioral Competencies

◆ Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
◆ Drives Results
Consistently achieves results, even under tough circumstances.

For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure.

Focuses on key goals, even during setbacks and obstacles.
◆ Drives Engagement
Creates a climate where people are motivated to do their best to help the organization achieve its objectives.

For example, shares insight into the purpose of the work, involves others appropriately and gives them credit for their contributions.

Praises the successes of others.

Skills

◆ Planning and Organizing
Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
◆ Policy and procedures
Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
◆ Health and Safety
Manages and applies safe systems of work without supervision and provides technical guidance when required.
◆ Verbal Communication
Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
◆ Action Planning
Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
◆ Adaptive Mindset
Works with full competence to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario.

Typically works without supervision and may provide technical guidance.
◆ Masters Service Conversations
Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close.

Typically works without supervision and may provide technical guidance.
◆ Navigates Field Service Interactions
Works with full competence to navigate customer interactions in a face-to-face setting, creating positive, defining moments.

Typically works without supervision and may provide technical guidance.
◆ Negotiation
Negotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
◆ Project Management
Works without supervision while providing technical guidance when required on managing projects and/or programs within desired cost, time and quality parameters.
◆ Provides Technical Support
Works with full competence to employ customer-oriented behaviors that help engineers connect with their customers in productive and efficient ways, creating positive, defining moments.

Typically works without supervision and may provide technical guidance.
◆ Risk Management
Identifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required.
◆ Service Into Sales
Works with full competence to recognize sales opportunities during service interactions to enhance overall customer service.

Typically works without supervision and may provide technical guidance.
◆ Troubleshoots Technical Issues
Works with full competence to employ a systematic process for solving technical issues by identifying the problem and selecting an appropriate solution.

Typically works without supervision and may provide technical guidance.
◆ Workflow Management
Works with full competence to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiencies.

Typically works without supervision and may provide technical guidance.

Education

Short-Cycle Tertiary Education

General Experience

Experienced practitioner able to work unsupervised (13 months to 3 years)

Managerial Experience

Experience of general supervision of more junior colleagues (7 to 12 months)
Yokogawa is an Equal Opportunity Employer.

Yokogawa wants a diverse, equitable and inclusive culture.

We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.

We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances.

Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!

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