Job Post: Call Center Sales & Appointment Specialist VA

*Location:* Remote

*Responsibilities:*

*Backend Support:*
- Provide administrative support to ensure smooth backend operations.
- Manage calendar bookings, student and tutor availability.

*Communication and Follow-Up:*
- Manage WhatsApp groups for effective communication.
- Follow up with students and tutors regarding schedules, updates, and inquiries.
- Provide timely responses to questions and concerns.

*Attendance Tracking:*
- Monitor and track attendance for both students and tutors.
- Generate attendance reports and summaries as needed.

*Bookkeeping:*
- Assist with basic bookkeeping tasks.
- Maintain accurate financial records and transaction data.

*Notification Management:*
- Set up and manage reminders for upcoming tutoring sessions and events.
- Ensure timely notifications for both students and tutors.

*Feedback Collection and Quality Assurance:*
- Collect feedback from students and tutors.
- Conduct quality inspections and address any issues promptly.

*Call Center Support:*
- Provide inbound and outbound phone support for online tutoring services.
- Handle customer service inquiries, appointment setting, billing, and administrative tasks.

*Sales & Telemarketing:*
- Cold calling and lead generation for tutoring services.
- Manage sales inquiries and set appointments.
- Drive telemarketing efforts to generate new leads and close deals.

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If you have proven expertise in delivering high-quality sales, customer support, and telemarketing services, we encourage you to apply for this position!

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