Identify and qualify potential customers through inbound and outbound communication channels.
Provide exceptional customer service by educating potential students on NLC's diverse range of services and addressing their educational needs.
Convert inquiries into sales opportunities and ultimately, enroll students in NLC programs.
Develop positive relationships with potential students to foster trust and brand loyalty.
Ensure customer satisfaction by providing ongoing support and addressing any questions or concerns.
Monitor and report key metrics (e.g., call volume, lead generation, sales conversions, customer satisfaction scores).
Strive to consistently meet and exceed sales targets and performance goals.
Qualifications:
Proven track record of success in achieving sales goals in a B2C or educational environment.
Excellent verbal and written communication skills with the ability to tailor messages to different audiences.
Strong listening skills to effectively understand customer needs and concerns.
Ability to build trust and rapport with potential students.
Adept at identifying customer challenges and offering solutions through NLC's educational offerings.
Proficiency in using CRM software and other communication tools.
Excellent organization and time management skills to manage a high workload and meet deadlines.
Ability to work a night shift.
Compensation and Benefits:
Competitive salary and bonus structure.
Supportive and collaborative team atmosphere focused on professional development.
Career advancement opportunities within a thriving organization.

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