Customer Support Intern
Maxab -
Cairo, EgyptPosted 2 years ago34Applicants for3 open positions
- 4Viewed
- 0In Consideration
- 0Not Selected
Internship Details
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Internship Description
Job Description:
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Contribute to team effort by accomplishing related results as needed.
Application Deadline: 29-March-2022
Internship Start date: 31-March-2022
Duration: 1 month (Ramadan)
Internship Requirements
- University student or a gap year.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively..
