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Patient Experience Internship (Medical Background)

Andalusia Group
Maadi, Cairo
Posted 1 year ago
197Applicants for1 open position
  • 23Viewed
  • 8In Consideration
  • 4Not Selected
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Internship Details

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Internship Description

Job Description:

 

  • Delivering services rendered to patients through handling complaints and inquires.
  • Responsible for building the internal capacity through strong engagement with staff, physicians and all patient contact parties to improve the patients and their families experience and ensure patient safety practices support a positive patient experience and best outcomes
     

The intern will learn:

  • Follow up the complaints with management till resolving it
  • Assists in initiating ongoing new activities to keep having healthy environment for patients
  • Submits daily & weekly patient experience reports
  • Sending a welcoming messages to VIP entrance patients.
  • Making daily rounds in hospital departments (ICU, CCU, inpatients) to submit and provide a daily round reports.
  • Handling the DAMA cases.
  • Assists in collecting data about patient care problems, prepares reports, analyzes trends, and reports information to appropriate departments for action.
  • Interacts with patients/families/customers and utilizes feedback to improve and reinforce satisfaction.
  • Holding customer satisfaction surveys for diverse hospital services.

Duration: 3 Months

Transportation allowance provided

Internship Requirements

  • Bachelor's Degree in Pharmacy, Medicine, Veterinary or Dentistry is a Must.
  • Fresh graduates are welcome to apply.
  • Max age: 30
  • Excellent problem-solving.
  • Excellent Communication skills.
  • Males are preferred.
  • Maadi Residents or nearby areas are preferred.

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