Internship Details
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Internship Description
Job Responsibilities:
- Coordinating the sales team by managing schedules, filing important documents, and communicating relevant information
- Responding to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Delegating tasks to appropriate team members
- Collecting and analyzing feedback from customers and other users to gauge satisfaction and success
- Handling urgent calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
- Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
Internship Requirements
Job requirements:
- A student in business administration or a related field
- Good team development and leadership skills.
- Computer literacy.
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations.
