Internship Details
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Internship Description
Job Description:
- Provides first level contact and convey resolutions to customer issues.
- Walks customers through problem solving process.
- Tracks, routes and redirects problems to correct resources.
- Escalates unresolved queries to the next level of support.
- Follows up with customers and provide feedback.
- Updates customer data and produces activity reports.
- Ensures proper recording, documentation and closure.
Deadline: 2 Weeks
Start Date: 1st of February
Duration: 3 months
Internship Requirements
- Fresh Graduate
- Basic experience of simple office / operational systems