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IT Field Support Coordinator - Internship

Azadea Group
Cairo, Egypt
Posted 3 years ago
264Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Internship Details

Experience Needed:
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Skills And Tools:

Internship Description

Job Description:

  • Inspect personal computer equipment.
  • Install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises.
  • Install and configure specified software packages such as operating systems, business applications and other office tools.
  • Initiate systems and network troubleshooting and monitoring, and replace defective components as needed.
  • Attend unit meetings as required by the hierarchy in order to get informed of new policies and other services related issues .
  • Place support calls to network solution providers and other IT support companies as requested by the hierarchy.
  • Communicate with suppliers as requested in order to get the necessary support regarding Brand Communication interface and files.
  • Assist the IT team in the pre-opening phase of new stores.

The intern will learn:

  • Basics of Help Desk
  • Retail structure
  • Attention to details
  • Change and Adaptability
  • Customer Focus
  • Initiative
  • Planning and Organizing
  • Teamwork

Application Deadline: Jun 15th 2021

Internship Start date: Sep 15th 2021

Duration: 3-6 Months

Internship Requirements

  • Bachelor's Degree or Technical Degree in computer science.
  • Good English Skills.
  • Good knowledge about MS Office
  • Excellent Communication Skill

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