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Night Front Desk Receptionist

Travelholic Inn
New Cairo, Cairo
Posted 3 years ago
67Applicants for2 open positions
  • 20Viewed
  • 9In Consideration
  • 0Not Selected
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Internship Details

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Internship Description

Job purpose:

  • The main purpose of this position is responsible for checking-in and checking-out  procedures, making sure that the receptionist is following Travelholic Hospitality protocol giving our guests the best experience, 
  • Dealing with Property guests in a friendly and caring manner according to Travelholic procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the Company as they play a crucial role in the first and last impression the guest receives of the company.
  • Coordinate and manage all the daily operations tasks and participate in the company's vision for the development of SOPs 

 Responsibilities and Duties:

  • Communicate proactively and cheerfully  with Guests and handle relations
  • Check in the arriving guest and check out the departing guests in a friendly and caring manner according to Travelholic and Leading Quality Assurance (LQA) standards.
  • Develop cleaning checklist and track housekeeping work
  • Coordinate repairs with service providers
  • Use our property management system and other software tools to effectively manage assigned properties
  • Produce reports in document and spreadsheet format summarizing revenues, occupancy rates, and other metrics
  • Assist with Inventory Management (Consumables/Linens)

Internship Requirements

  • Males Preferred

Desired Skills & Qualifications: 

  • Knowledge in the Hospitality or real estate market preferred, or in a relevant field such as Customer service or property management
  • Facility with Google office applications (Docs, Sheets) and demonstrated skills in online software products; capability with mobile phone apps
  • Organized with an eye for detail
  • Customer service ethos: you enjoy helping people achieve satisfaction

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InternshipsAdministrationNight Front Desk Receptionist